Frequently Asked Questions (FAQ)
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Is Dualxtra A Registered Company?
Yes, Dualxtra is registered in California, United States of America as “Dualxtra LIMITED”
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How Can I Change My Account E-Mail?
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
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How Does Dualxtra Earn Profits For Its Members?
Dualxtra is involved in cloud mining, which enables our company to earn Bitcoins and other currencies without mining hardware, software, electricity, or bandwidth.
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How Can I Register A New Account?
To register a new account, simply click the "Get Started" link and fill out the required information.
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Do I Need To Make A Deposit To Refer New Members?
No, you do not need to make a deposit to take part in our referral program.
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How Can I See Who My Upline Is?
You can see your upline by clicking on “Referrals”, and you will see the username of your upline. If there is no username there, it means you have no upline
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What Is The Minimum And Maximum Amount For Deposit?
The minimum deposit amount is $700, the maximum you can deposit at one time is $10,000,000 Per each deposit , Surely you can make deposit higher than $130,000 by several deposits.
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What Is The Maximum Amount For Withdrawal?
There is no maximum limit for withdrawal.
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Can I Register Multiple Accounts From The Same Computer?
Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral.
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How Can I Contact Your Support?
You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, and E-mail or chat.
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How Long Does It Take For My Deposit To Be Added?
Your deposit is automatically added after 1 network confirmations for cryptocurrencies.
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How Do I Request A Withdrawal?
You can request a withdrawal by clicking the “Withdraw” button on the member's area and entering the amount you want to withdraw.
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What Do I Need To Trade On Dualxtra?
In order to be able to trade on Dualxtra you need: - an e-mail address to which you have exclusive access - A method of identification, National ID, Driving license or Passport. - a valid mobile phone All these are required for your account registration and verification.
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How Efficient Is The Support?
Very fast and efficient .
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How Long Does It Take For My Withdrawal To Be Sent?
Your withdrawal is sent Instantly after it is requested.
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How Can I Change My Payment Address?
You can change your payment withdrawal address by clicking the “Settings” button on the menu after logging into your account. Enter your new payment address and save the changes.Your withdrawal is sent Instant after it is requested.
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How Does Trading Work On Dualxtra?
After full registration on Dualxtra.com you can trade directly on your account by making a deposit within the plan price range of choice into your account via the deposit section. Your trade section kicks off automatically once your deposit is confirmed due to the use of the autorobotic technology system being used on the platform which enables accuracy in trading.
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What Is Bitcoin?
Bitcoin is a virtual currency that is, based to blockchain technology, generated and managed decentralised from an open peer-to-peer network on the Internet. Bitcoin transactions are authorized by using secure cryptographic techniques and verified by a large number of network participants. Among other things, Bitcoin can be used as an investment object as well as for payments on the Internet. A special feature of Bitcoin is that as a virtual currency, in contrast to conventional currencies, it is not controlled by a central bank, but as an open-source software project by publicly traceable code.

